Through transparent and regular contact with stakeholders, it contributes to the building of trust, to identifying and managing risk and to the promotion of a positive reputation.
(102-42) In 2016 Grupo Argos updated the process of identifying stakeholders and prioritized them according to their degree of influence. In addition, methodology for dialogue was defined and channels of communication and interaction were established that have a protocol of administration and follow-up.
For the identification, characterization and prioritization of stakeholders, methodologies based on the AA1000 international standard (Stakeholder Engagement Standard) are applied, starting with questions such as: With whom does Grupo Argos have responsibilities or commitments? Which persons or groups influence its performance? Who can be affected by its management?